Frequently Asked Questions - Soldiser® Norse Goddess Jewelry Collections

What makes Soldiser®’s Norse goddess jewelry collections unique?

Soldiser®'s Norse goddess jewelry collections are designed in the south of Sweden, by Swedish founder Åsa Trulsson. Her designs are uniquely made, in small quantities, drawing inspiration from the powerful legacies of the Norse goddesses based on Åsa's studies in runology, Norse mythology and religion, Old Norse folklore, and archeology. Each piece blends authentic Viking artistry with modern elegance, using only premium materials like sterling silver, 18k gold, 18k rose gold and precious stones to embody strength, magic, and heritage.

What materials are used in your jewelry?

All Soldiser® designs are made from the highest-quality materials. All jewelry is made from 925 sterling silver, with the option of 18k gold, 18k rose gold gilding and ethically sourced gemstones. Åsa's designs reflect the refined aesthetic of Norse craftsmanship, ensuring longevity and timeless appeal.

Are your products ethically sourced?

Yes, we prioritize sustainability and ethical practices. Our materials are sourced from suppliers adhering to Responsible Jewellery Council (RJC) standards, ensuring conflict-free and environmentally conscious production. All our silk items are made in Italy, as silk production within the EU adhere to strict environmental regulations. 

How do I care for my Norse goddess jewelry?

To maintain your jewelry’s brilliance, clean it with a soft cloth. Store in a dry, airtight container to prevent tarnishing. Avoid exposure to harsh chemicals or prolonged moisture. 18k gold, rose gold or ruthenium gilded silver jewelry require extra sensitive care as the gilding may ware off with time without proper attention. To maintain the gilding avoid all contact with water and moist and make sure to store and use the item in a manner that prevents harm and scrapes to the surface. Read more on our product care page. 

What is your shipping policy?

We ship worldwide, if your country is not listed as an option in the checkout it is due to fluctuating shipping prices. Please reach out via our contact form and we will do our best to facilitate your order. We aim to ship you order within 24 hours however, as a small business, we commit to processing all orders within 2-3 business days, and tracking is provided once shipped. Your shipment is always insured. Shipping times may vary but once the parcel has been dropped off at the carrier your order will generally arrive within:

• 2-3 business days, Sweden
• 4-8 business days, EU
• 8-10 business days, globally

If you select the DHL Express option at the checkout, you parcel will arrive within 2-3 business days to most destinations worldwide.

Can I track my order?

Yes, you’ll receive a tracking number via email once your order ships. Track your package through our partnered logistics services Postnord or DHL Express. 

What is your return policy?

We offer a 14-day return policy for unworn items in original condition. Contact us via our contact form, including your order number, to initiate a return. Refunds are processed within 7-10 business days. 

Can I customize my Norse goddess jewelry?

We generally do not offer personalization options, such as engravings or metal swaps, however our founder Åsa has assisted several customers with unique design requests over the years. Read more our custom jewelry options, about collaboration on a bespoke design that reflects your unique style and connection to Norse mythology and feel free to reach out via our contact form with your questions. 

How do I know my ring size?

Use our downloadable ring size guide on our website or visit a local jeweler for precise measurements. For adjustable or open-ended rings, sizing is flexible to fit most fingers.

Are your designs historically accurate?

Designer Åsa Trulsson's Norse goddess jewelry collections are inspired by authentic Viking finds, incorporating motifs like runes, animals, and geometric patterns. While she stays true to her heritage, her designs are adapted for modern wearers. For example, her small Thor's hammer silver necklace is very similar to an archeological find from estern Sweden dated to 800-1100 A.D, her larger Thro's hammer necklaces with precious stones  are based on her own modern adaptation. 

How can I contact customer support?

Reach out via our contact form on www.soldiser.com or email info@soldiser.com directly. Include your order number for faster assistance. We aim to respond within 24-48 hours.

Do you offer gift packaging?

Yes, your design always arrives elegantly wrapped, in our signature gift box, topped with a satin ribbon - ideal for gifting.